Refund and Return Policy
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help you. When the order is delivered, please make a packet opening video without any pauses, trimming, or cuts to ensure the opening is clearly visible. We will not entertain claims for defective/wrong products without a parcel opening video.
Our return policy is 07 days: Please submit a return request the same day you receive the order through WhatsApp +91- 9555763170 or email: care@naziaz.com
Returnable Items :
- Unstitched Salwar Suits
- Unstitched Kurtis can be returned except from Offers and Sales Category or an Item Purchased at a Discounted Price using a Promo code or offer.
- Unused and Unstitched Dress Material can be returned if informed on same day of delivery.
- Please return the product within seven days of receiving it on our return address. Upon receiving the product, we will arrange for an exchange or refund in your account.
- All return shipping costs shall be borne by the customer.
Non-Returnable Items :
- Stitched Suits and Designer Suits.
- Ready to Wear Suits.
- Customised Stitched Products/Suits.
- Unstitched Handcrafted Traditional Suits.
- Perfumes, Jewellery, Men’s Wear, Kids Wear, Handcrafted Bags, Men & Women Foot-Wear.
- It is not possible to cancel, exchange, or return any item from our ” OFFERS & SALES ” category, or using a promotion code or coupon.
Color Variations :
We cannot guarantee a true representation of each color as color shades may vary due to computer monitor and printer differences. Due to the nature of apparel manufacturing, we also do not warranty or guarantee the consistency, color, texture or appearance of the actual apparel.
